SAP carries the workload of many organizations. Yet even a simple task requires knowing the right screen, the right code and the right field. Resetting a password, pre-posting an invoice or seeing invoices due means several screens and several support tickets for most employees.
A layer next to the system, instead of changing it
Replacing an ERP is long and risky. The smarter path is to set up an AI layer next to the system that talks to it. This layer works through SAP's services and makes no permanent change in SAP.
What changes for employees
- Requests in plain language. "Reset my FIORI password" or "show this month's invoices due" is enough.
- From document to record. A photo of an invoice or receipt is read; date, amount and VAT lines are prepared.
- Approval card. Every action that writes to SAP comes as a card first; the user checks it and approves.
- Under their own permissions. Every action runs with the user's own SAP identity and permissions; the AI cannot do anything the user cannot.
What changes for IT
The organization's own SAP services, fields and rules are defined in an admin panel. Adding a new action does not require changing the product code. Every action is logged with who approved it.
Where to start
The best place to start is frequent, rule-based work: password resets, expense entry, invoice pre-posting. This work delivers results quickly and helps employees trust the system. More complex processes are added once the first ones are running smoothly.
Bizz AI Workspace works this way, and with our AI Integration service we set up the same layer for your own systems.